Practice contact details
Practice name: The Medical Group
Telephone: 0191 3780651
Website: www.the medicalgroup.co.uk
Current online patient services
GP system supplier - SystmOne version 26 Nov 2015
GP system online version – SystmOnline
Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service
This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31st March 2016.
These dates are subject to the necessary NHS GP systems and software being available to the practice.
This practice currently offers the facility for patients:
- to book, view, amend, cancel and print appointments online
- to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
- to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
We publicise and promote our online services to patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group. This will include promotion of the access to detailed coded record service by 31st March 2016.
| Planned activity | Date |
1 | Write up practice policies and ensure staff are made aware of these Train relevant staff for patient records access, e.g. receptionists Review any nationally provided support material from RCGP/NHS England | February 2016 |
2 | Agree an initial small group of patients to access coded information from their records | February 2016 |
3 | Prepare promotion and information activities for patients | March 2016 |
4 | Publicise online services to patients through posters, website and PPG Commence access to detailed coded information in patients own records for patients who request it | March 2016 31st March 2016 |
Patient Online - Giving you more choice in accessing GP Services
Patient Online will help you to take greater control of your health & wellbeing by increasing online access to services. If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and also view your medications and allergies online.
Once registered for Patient Online you will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record - unless you choose to share your details with a family member or carer. If you would like to register for Patient Online please speak to a member of our Reception Team.
Please note as from Monday 9th February 2015 parental access to SystmOne online will only be available for children 11 years and younger. Children aged 12 - 15 years will be unable to access this service.