New On line Consultations
eConsult lets you consult with a GP by completing a quick online form that is sent and reviewed by the practice. e-Consult can also direct you to self-help, pharmacy advice and local self-referral services. If you would like to try this service please look at our home page.
General Data Protection Regulation (GDPR)
Is a new law that comes into force 25th May 2018. This regulation replaces the current Data Protection Act. For more information please see the further information section at the bottom of this website and click on "General Data Protection Regulation"
GPs in central Durham, Chester-Le-Street and Derwentside are working together to offer extra GP appointments from 6.30pm on weekday evenings as well as Saturday and Sunday mornings. Just call your surgery to book any available evening and weekend GP appointments.
Investing in Children Membership Award Re-evaluation
The Medical Group has been awarded the Investing in Children Membership award for another year! Please see comments below from the young people who took part in our re-evaluation;
"If they do a leaflet about the group (Patient Reference Group) and why people should join then they can give it out to young people after their appointment" "Promote it on the TV as well for young people"
"There are toys in every room which is really helpful when you go for an appointment especially if you have a toddler"
"The staff are really helpful as well and they help you out if you need it and often help me with the little one"
"It's a big deal how the information looks because you will actually read it if it's got the right amount of information on it and it's relevant"
Great North Care Record
At the moment, every health care organisation holds a different set of records about you. Information in different records may be duplicated or incomplete. Your Great North Care Record is the development of access for health professionals to view your electronic medical records, that will over time include a range of healthcare information to help improve the care you receive in the North East. This means the specialists providing your care can see the right information at the right time, so they can manage your care better.
As patients you choose who can see your record, your consent will be sought prior to your record being viewed at the point of care. By law everyone working in, or on behalf of the NHS must respect your privacy and keep all information about you safe. Your care record will be viewed through a secure, encrypted and audited system that meets stringent NHS security standards and government legislation.
For more information regarding Great North Care Record please visits www.greatnorthcarerecord.org.uk
Citizens Advice County Durham
Speak with your GP Surgery about Healthier & Wealthier telephone service for patients in County Durham - Information Poster
Looking After Your Child's Health
Parents and carers can now find NHS advice to help look after your children's health. Please click on the link to view the 'Looking After Your Childs Health' Booklet - Information Booklet
You can also download the app on your mobile phone. Search for 'NHS child health'.
Named Accountable GP
From 1st April 2015 all patients must have a named GP. If you would like to know who your named GP is please speak to a member of our reception team.
Electronic Prescription Service
If you would like to use the Electronic Prescription Service:
•You will need to ‘nominate’ a pharmacy to receive your prescriptions electronically. You can ask a member of staff in the pharmacy to arrange this. Practice Staff will also be able to arrange this for you after Tuesday 3rd June 2014.
•You can then continue to order your prescriptions in the usual way, but instead of a paper prescription being collected by you or your pharmacy, the prescription will be sent to them electronically.
•You should try to ensure that on most occasions you collect your prescriptions from your nominated Pharmacy. However, if you don’t wish to use your nominated Pharmacy for a particular prescription just make sure you let the surgery know when you request the prescription. For example if you wish to collect a prescription from the surgery reception, or a different pharmacy.
•Nomination is very flexible and can be cancelled at any time by asking a member of staff at the pharmacy or the surgery